M7 Real Estate Website Privacy Notice

M7 Real Estate Ltd, its subsidiaries and its affiliates which are identified as data controllers in the link below (“we”; “us”; “our”) respect your privacy and are committed to protecting your personal information at all times.

Data Controllers

We are data controllers in respect of the personal information which we hold about you. This means that we are responsible for deciding how we hold and use personal information about you.

In accordance with the General Data Protection Regulation ((EU) 2016/679) (the “GDPR”), this privacy notice sets out how we use your personal information and your legal rights in relation to your personal information.

This privacy notice applies to our use of any personal information which we may collect from you via this website, our investor portal, or which we may otherwise collect from you through any other means, such as email, phone or face to face communications. In addition, this privacy notice also applies to any information which we may collect about you from third party sources in the course of operating our business.

It is important that you read this privacy notice so that you are fully aware of how and why we are using your data.

Information we hold about you

To enable us to operate our business and promote our services effectively, it is necessary for us to hold and process personal information about: investors and potential investors; individuals who use our website or engage in other forms of communication with us; individuals who subscribe to receive information about our products and services; and individual tenants at our properties. Accordingly, we may collect, use, store and transfer different kinds of personal information about you which we have grouped together as follows (please note that this is not an exhaustive list):

We may also be required to process additional information about you in order to enable us to appropriately operate our business and promote our services effectively.

How we collect information about you

We will collect personal information directly from you. For example, you may give us your personal information by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal information you provide when you: (i) apply for our services or make investments with us; (ii) provide us with any personal details in connection with your tenancy at any of our properties; (ii) subscribe to receive our services, newsletters, informational materials or other publications; or (iii) provide us with any feedback or other communications.

As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies.

In addition, we may also collect information about you from other entities in our group and from other third parties, including but not limited to third party providers or sub-contractors of technical services and payment services, analytics providers, business partners, fund administrators, professional advisers, property managers, estate agents, credit reference agencies, background check agencies and other third parties which provide services in connection with the operation of our business.

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes during your relationship with us.

Purposes for which we use your information

We will only use your personal information where we have lawful grounds for doing so. In most cases, we will use the information we hold about you in the following circumstances:

In sections (1) to (12) below we have set out a description of the ways we may use your personal information and the relevant lawful grounds for processing which we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Please note that we may process your personal information for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal information where more than one lawful ground has been set out below.

1. Purpose: Registering you as a new investor / customer, including carrying out due diligence on you where this is required by law.
Lawful grounds for processing

2 . Purpose: Registering you as a new tenant at any of our properties, including carrying out due diligence on you where this is required by law.


3. Purpose: Providing you or any relevant fund with services in connection with any contract which you or the relevant fund have entered into with us, including any services in connection with making any investment with us.
Lawful grounds for processing


4. Purpose: Performing our obligations in connection with any lease which you have entered into with us in relation to any of our properties.
Lawful grounds for processing


5. Purpose: 
Communicating with you for the purposes of providing services to you or any relevant fund or in connection with making any investment with us.
Lawful grounds for processing


6. Purpose: Communicating with you in connection with any lease which you have entered into with us in relation to any of our properties.
Lawful grounds for processing


7. Purpose: 
Managing our relationship with you, including but not limited to reviewing and responding to any communications or feedback submitted by you via our website or by post, phone, email or otherwise.
Lawful grounds for processing


8. Purpose: Managing and collecting all applicable payments, fees and/or charges.
Lawful grounds for processing


9. Purpose: Administering and protecting our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).


10. Purpose: 
Processing any application submitted by you to subscribe to our newsletters and providing you with such newsletters as requested.
Lawful grounds for processing


11. Purpose: 
Providing you with informational materials and suggestions and recommendations about our services that may be of interest to you, as well as information about events that we may organise that may be of interest to you.

Lawful grounds for processing

Informational Materials

We may use your personal information to provide you with information in relation to services provided by us that may be of interest to you. You will receive such informational materials from us if you have requested this. You may also receive such materials from us if you have purchased services from us or engaged in negotiations with us in connection with our services and, in each case, you have not opted out of receiving such materials.

You can ask us to stop sending you informational materials at any time by contacting our Data Privacy Team using the details set out below:

M7 Real Estate Ltd Third Floor
The Monument Building 11 Monument Street
London
EC3R 8AF

DataPrivacyTeam@m7re.eu

If you fail to provide information

Where we need to collect personal information by law, or under the terms of a contract we have with you and you fail to provide that information when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may have to cancel a service which we provide to you but we will notify you if this is the case at the time.

How long we will retain your information

We will retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.

Third parties with whom we share your information

We may need to share your information with third parties who act on our behalf or provide services to us. Your personal information will be kept secure at all times and will only be shared with such third parties when necessary. Your information may be disclosed to the following third parties:

e.g. a business sale or joint business venture.

International data transfers

Please note that there may be instances where it may be necessary for us to transfer your information outside the European Economic Area, e.g. if we use third party service providers from another country. In these circumstances we shall put in place suitable safeguards to ensure that your information is held securely, such as the Model Contract Clauses. If you require further information about the safeguards put in place you can request it from us by contacting our Data Privacy Team using the details set out below:

M7 Real Estate Ltd Third Floor
The Monument Building 11 Monument Street
London
EC3R 8AF

DataPrivacyTeam@m7re.eu

We may transfer your information to the administrator and domiciliation agent for some of our funds, which is based in Jersey. The European Commission has issued an adequacy decision in favour of Jersey which confirms that Jersey’s system of data protection legislation provides an adequate level of protection for personal data.

Your rights in relation to your information

Under the GDPR, you have a number of rights in relation to your information which we respect and aim to uphold in everything we do. These include the following:

In circumstances where we process your information on the basis of your consent, you have the right to withdraw your consent to the processing of your information at any time (“right to withdraw consent”).

How to contact us

If you have any questions about how we use your personal information or you wish to contact us about your rights or if you have any complaints about our use of your information, please contact us at: DataPrivacyTeam@m7re.eu

We will do our best to answer any question and resolve any complaint to your satisfaction. However, if you feel that we have not resolved your complaint, please note that you have the right to complain to the Information Commissioner’s Office (in the United Kingdom) or other equivalent local data protection authority.

Please note that we may update this privacy notice at any time.